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Capacity on demand and opex: growing core banking without betting your capital
When core consumption spikes ahead of plan, buying more hardware isn't always the best answer. What we learned combining on-demand compute, enterprise storage and an operating lease at a top-5 bank in Colombia.
Learn moreFrom repair bench to R&D: co-developing with ATM manufacturers
If you repair thousands of components, you know how they fail. Why the Brazil operation of one of the world's largest ATM manufacturers turned that know-how into a confidential joint-development partnership.
Learn moreCorporate client onboarding: from days to minutes without losing control
Paper, re-keying and days of back-and-forth. What we learned moving financial institutions' corporate client onboarding to a digital flow that takes minutes.
Learn moreDelegated IT infrastructure management: running 24/7 with no engineers on site
Hundreds of virtual machines, more than 300 databases and two data centers, all run 100% remotely. What we learned managing the infrastructure of a Big Four professional services firm in Latin America.
Learn moreDevOps on IBM i: how to bring your core business applications into continuous integration and delivery
Modern pipelines for web and mobile, manual deployments for the core. What we learned bringing the IBM i pension and severance applications of Colombia's second-largest pension fund administrator into DevOps with ARCAD.
Learn moreHow to digitize mortgage pre-approval without losing control of your documents
Employment letters sent by email, bank statements sitting in shared folders and rework that slows every answer. What we learned helping a top-5 Colombian bank run more than 1,500 mortgage credit reviews a day.
Learn moreDisaster recovery for SAP on IBM i: lessons from a real failover
Every contingency plan looks good on paper. What we learned over more than three years protecting 80 TB of SAP on IBM i across two cities, including a real failover in July 2026.
Learn moreFrom tape to disk and cloud: how to modernize backup for critical infrastructure
Backup is the insurance policy nobody wants to use, until they need it. What we learned moving the data protection of Colombia's electricity market operator from tape to automated disk-based backup, replicated across two data centers and integrated with Azure.
Learn moreIndependent technical oversight for core banking migrations: why a second set of eyes lowers risk
When a bank's core moves to a new server, every cutover window is a high-stakes call. What we learned as independent technical overseers of the IBM Power10 migration at Colombia's largest bank.
Learn moreInstant payments in Colombia: what integration demands
Transfers in seconds, at any hour, using a mobile number instead of an account number. What that means for the integration layer at banks and payment operators, and what we're seeing in an ongoing project with the country's main interbank payments operator.
Learn moreHow to integrate card clearing and settlement with AS400, Tandem and COBOL without leaving PCI DSS
Mission-critical platforms from different eras, card-brand files that can't be late and auditors asking who did what. What we learned orchestrating clearing for one of Colombia's leading card-payment networks.
Learn moreHow to migrate 300+ TB to NVMe storage in three months
Two data centers, mandatory immutability and a deadline that included hardware delivery. What we learned refreshing storage for a Colombian IT outsourcing company with more than 1,000 employees.
Learn moreMobile credit card origination: speed without compromising PCI DSS
The customer is standing in front of your associate, ready to buy. You have five minutes. What we learned helping Colombia's second-largest credit card issuer approve cards from a mobile device, in fewer than 5 steps and without opening security gaps.
Learn moreHow to modernize bank batch processing without stopping the close
Scattered scripts, 20-year-old engines and failures nobody sees until the next morning. What we learned moving a top-6 Ecuadorian bank's batch to centralized orchestration.
Learn moreMultivendor ATM lifecycle: why the repair depot matters
Multiple brands, multiple models and machines spread across an entire country. What we've learned keeping 1,300+ ATMs running for one of Mexico's four largest banks under a 95% SLA.
Learn moreNationwide scale maintenance: what grocery retail can't leave to chance
Accurate prices, readable labels and official verification. Why the scale is a critical device in the supermarket, and what we learned maintaining more than 4,000 scales across every store of one of Mexico's largest chains.
Learn moreHow to protect an energy company's critical files in the cloud
Thousands of users, millions of files and customer data the law requires you to protect. What we learned moving the critical information of a leading natural gas distributor in Colombia to the cloud.
Learn moreHow to renew a financial cooperative's infrastructure without disrupting operations
Clusters at 80%, databases on a single server and a core in the middle of a migration. What we learned renewing both the IBM Power and Intel platforms of Colombia's largest savings and credit cooperative at the same time.
Learn moreRepair, don't replace: managing the ATM life cycle in banking
Fewer transactions don't make ATMs less important. What we learned as a manufacturer-level repair and spare-parts partner for the self-service fleet of one of Brazil's largest banks.
Learn moreSAP on IBM i: how to add capacity without changing platforms
Memory at its limit, storage fully allocated and a business that keeps growing. What we learned expanding SAP Retail for one of Colombia's five largest retailers with capacity on demand and flash storage.
Learn moreSecure forms and automated workflows in healthcare: lessons from the pandemic
Five days, more than 1,000 cases a day and no manual consolidation. What we learned building the COVID-19 patient reporting solution for one of Latin America's largest healthcare groups.
Learn moreSecure mass distribution of payment statements: from attachment to traceable package
Millions of documents, logistics costs that climb every year and no certainty about who received what. What we learned helping Colombia's public savings and housing fund deliver payment statements to more than 4 million users.
Learn moreWall-to-wall IT support for restaurant chains: why the POS can't wait
A terminal that goes down in the middle of the lunch rush means longer lines, slower table turns and sales that never come back. What we learned providing wall-to-wall on-site support for more than 5,500 IT devices across 266 restaurants in Mexico.
Learn moreFacing one of these in your own operation?
Tell us what you run and where, and we will tell you what we would do.